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Ossi Yeto Community Liaison Officer

Angola, Luanda · Local employment

About The Position

Ossi-Yeto seeks a dedicated Community Liaison Officer (CLO) in Uige, Angola to foster positive community relations, ensure effective communication, stakeholder engagement, and grievance management.

The CLO will be responsible for GPU engagement activities with the community and local government regarding Ossi-Yeto’s Electrification Project in the Uige province. The CLO helps identify Project Affected Communities (PACs) and ensures municipalities engage appropriately.

This role is pivotal in nurturing a positive and productive project-community relationship. This pivotal role involves proactive engagement with affected communities, building relationships, and ensuring transparent communication channels. This position requires regular community visits, production of stakeholder engagement reports, addressing the needs of vulnerable groups, and reporting grievances to the Environmental, Social, and Health & Safety (ESHS) Manager.


  • Regular Community Engagement
  • Proactively maintain regular contact with affected communities through monthly community visits.
  • Engage with community members, leaders, women, and youth to understand concerns, gather feedback, and address queries related to project activities.
  • Stakeholder Engagement Reports
  • Update the Uige Project’s Stakeholder Engagement Management Plan.
  • Produce daily and monthly stakeholder engagement reports detailing interactions, feedback received, and actions taken.
  • Maintain accurate records of community engagement activities and stakeholder interactions.
  • Communication with Vulnerable Groups
  • Ensure effective communication with vulnerable groups, including women and youth, addressing their specific needs and concerns.
  • Facilitate awareness programs and initiatives targeted at these groups to promote understanding and involvement in project activities.
  • Courtesy Visits and Opinion Monitoring
  • Conduct courtesy visits to project stakeholders, including community leaders, to foster positive relationships and update them on project activities.
  • Monitor community opinions, concerns, and feedback, providing regular updates to
  • project stakeholders and addressing issues promptly.
  • Grievance Reporting
  • Report grievances, concerns, and disputes raised by community members to the ESHS Manager.
  • Collaborate with the ESHS team to resolve grievances in a timely and effective manner, ensuring community satisfaction and project alignment with social responsibility goals.
  • Livelihood Restoration Measures and Employment Opportunities
  • Attend consultations with PACs, E&S consultants, GPU and local members to establish livelihood restoration measures, ensuring transitional support for affected community members.
  • Communicate to PACs that individuals with impacted croplands will be prioritized for employment opportunities within the Uige Project, promoting local economic
  • development.  


  • Proven experience in stakeholder engagement, community relations, and/or grievance management, preferably within the context of infrastructure or development projects.
  • Ability to work effectively both independently and as part of a team.
  • Fluent in Portuguese and English. Local Angolan dialects is an added value.
  • Excellent organizational and management skills.
  • Flexibility to travel and work in different project locations as needed.

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